Fluency Clinic
The clinic is for teams that already have licences and have tried a few tools, yet still treat them as a novelty. People paste a sentence, accept the first reply, and then spend as long cleaning it up as they would have spent writing it. We use four concentrated hours to replace that habit with a short, repeatable sequence: state the task, add context and constraints, generate, then check the result against source material before anything leaves the room.
We open with a brief task audit so the group is working on real items, not invented examples. Typical clinic work includes drafting a customer reply from a ticket, rewriting a policy paragraph in plainer English, summarising a meeting note, or pulling a first cut of a table from a messy export. Facilitators work in a pair: one leads the room, the other unblocks people at their own screens. Nobody sits through two hours of slides. Each concept is followed by supervised practice on a file the participant brought that day.
We also cover the parts that usually get skipped. Participants practise spotting fabricated citations, invented numbers and quotations that sound plausible. We walk through what should never be pasted into a general tool, using your existing confidentiality rules rather than a generic poster. By the end of the afternoon the group has a small set of working instructions, a nine-point review checklist, and a shared language for when the model is confidently wrong. The clinic does not replace a longer programme; it gives a team enough structure to decide whether a cohort or sprint is worth the time.